Effective date: Feb 3, 2024; Last updated: Feb 6, 2024

Flash Labs, Inc. is dedicated to helping people around the world practice and master whatever they are learning. When you share information with us we can help you achieve that goal by helping you find the right content and making your studying quicker and more effective. This Privacy Notice is meant to help you understand how we collect and use the personal information you provide when you use our Service, including through our website and mobile applications. This notice explains:

• The information we collect and where we collect it from
• The ways we use your information
• The times where we might need to share information
• Choices you have about what we do and how to exercise your choices
• How to contact us if you have questions

Information We Collect and Sources

We need to collect certain information about you to provide you with the Service or the support you request. The type of information we collect can vary depending on how you access and use our Service. Additionally, you can choose to voluntarily provide information to us. Below we have described the types of information we collect and from where we collect it.

Information you Provide to Us to Use the Service

Account information.

We collect the information you provide when you sign up for a Flash Labs account, log in to your account, communicate with us, answer our surveys, upload content, or otherwise use the Services. We request an email address and date of birth when you choose to sign up for the Service so we can provide the Services to you and allow us to comply with applicable regulations. Without this information, we are not be able to provide you with the Service.

Transactional information.

Users who engage in financial transactions with Flash Labs, for example to purchase an upgraded membership subscription, are asked to provide additional information in order to complete the transaction, such as a credit card number, billing address and full name.

Visitors can always refrain from supplying certain information, but it may prevent them from engaging in certain Flash Labs services which require that information.

Information You Provide to Enhance Your Experience

You can choose to provide us with additional information in order to obtain a better user experience when using the Service. This additional information will be processed with your consent and/or to provide you with services you request. This information includes your survey responses, participation in contests, promotions or other marketing efforts, suggestions for improvements, referrals, or any other actions on the Service.

Information We Get Automatically When You Use the Service

We automatically collect information about you and how you use the Service, like when you create a study set, join a class, or view and interact with your or other users’ content. This information we collect includes:

Device information.

Like most website operators, Flash Labs collects information about how users visit our site and the devices they use. We collect device-specific information (such as your hardware model, operating system version, device identifiers like IDFA and UDID, and mobile network information). Flash Labs may associate your device identifiers or other device information with your Flash Labs Account to help us provide consistent services across your devices.

Geolocation information.

We may use your IP address to generate a general approximation of where you are located in order to provide you with an improved experience. We do not request access to or collect location sensor information, such as GPS or Bluetooth beacons, from your mobile device while downloading or using our mobile apps or services.

Log information.

When you use Flash Labs, we automatically collect and store certain information about this activity. This data includes details of how you used our service, like your search queries, clicks and site navigation information, or study activity. It also may include data such as:

• Browser type
• Language preference and time zone
• Referring site, and the date and time of each visitor request
• Connection information like ISP or mobile operator
• Internet Protocol (IP) address
• Log-in and Log-out times

Information We Collect From Other Sources

We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

The information we collect about you from third parties includes:

Facebook Connect and Google Login.

You have the option to log in to our site using sign-in services such as Facebook Connect and Google Login. These services authenticate your identity and provide you the option to share certain personal information with us, such as your name, date of birth, and email address, to pre-populate our sign-up form. You may, optionally, choose to provide additional information during the sign-up or linking process, such as a friends list, to enable certain features on Flash Labs.

Other users.

Flash Labs may receive information about you from other users. For example, if another user chooses to use our referral service to tell a friend about our website, we may ask that user for their friend’s name and email address so we can send the invites on their behalf. You may contact us at info@flashlabs.ai to request that we remove your information from our database.

Other partners and companies.

Flash Labs may also receive information about you from other sources, including our partners, service providers or other third parties.

Information From Children

While Flash Labs is intended for users age 13 and over, if a child requests access to our website we accommodate them by offering a limited feature set and restricted website experience that removes certain features. We offer this restricted experience (“Child Account”) for accounts of all users below the age of 13 and for some users below the age of 16 where applicable under local law.

To create a Child Account, Flash Labs requires the user to submit a date of birth, username and email address. We collect a parent’s email address from a child under the age of consent if they attempt to register in order to notify the parent of their child’s use of Flash Labs and, where required, to seek parental consent for use of that data. We do not sell information from Child Accounts. We may share or distribute information from Child Accounts as described in this section and this Privacy Notice, including with parents in order to provide notice of use and gather parental consent, with third parties to support internal operations, and to provide the restricted experience on the Service to the Child Account.

We do not condition a child's participation or access to any activity on Flash Labs on the child providing any personally-identifying information or any more information than is reasonably necessary for that activity. We may use aggregated or de-identified information from Child Accounts for various purposes, including research, analysis, and improving our services.

Information Sharing

We may share your personal information in the following situations:

• With your consent: We may share your personal information with third parties if we have your consent to do so.
• Service providers: We may engage third-party service providers to perform functions on our behalf, such as hosting the website, analyzing data, providing customer support, and processing payments. These service providers have access to your personal information only as necessary to perform their functions and are contractually obligated to protect your information.

Legal obligations:

• We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

Business transfers:

• If Flash Labs is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Protection of rights:

• We may disclose your personal information to enforce our terms of service, protect our rights or the rights of other users, or investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our policies.
• Aggregated or de-identified information: We may share aggregated or de-identified information about our users with third parties for marketing, advertising, research, or other purposes.

Your Choices

You have certain choices regarding the personal information we collect and how we use it:

• Account information: You can review and update your account information by logging into your Flash Labs account and accessing your account settings. You can also delete your account by contacting us.
• Marketing communications: You can opt out of receiving promotional emails from us by following the instructions in those emails. Please note that even if you opt out of receiving promotional emails, we may still send you non-promotional communications, such as emails about your account or our ongoing business relationship.
• Location information: You can disable location services on your device or browser to prevent us from collecting geolocation information.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Notice, you can contact us at info@flashlabs.ai. You can also write to us at:

Flash Labs, Inc.

Changes to this Notice

We reserve the right to modify this Privacy Notice at any time. If we make material changes to this Privacy Notice, we will notify you by email and/or by posting a notice on our website prior to the effective date of the changes. We encourage you to review this Privacy Notice periodically for any updates or changes.